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The Department of Education’s website is bloated, convoluted, and disorientating: utterly devoid of any apparent planning or architecture. It was my goal to analyze and reconstruct this website in order to improve the its navigation and functionality.
THE DEPARTMENT OF EDUCATION
WEBSITE REDESIGN
UX/UI CASE STUDY
SOLO PROJECT
FIVE WEEKS
TOOLS USED
Miro, XD, Photoshop, Google Suite (Sheets, Slides, Forms, Docs, Drive), Web AIM, Prepostseo, Digital Color Meter, Giphy Capture, Google Fonts, Zoom, FaceTime, Reddit
I came into this project in the early stages of design. I had been contacted by Helpfully Inc. to help on a project for a new application - specifically to streamline their onboarding process and refresh the current design. I worked directly with Helpfully as well as the stakeholder’s of the project.
“It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.”
— Quote Source
“It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.”
— Quote Source
“It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.”
— Quote Source
Evaluation
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
User Flow
I tested the accessibility of the Department of Education’s website with five users - two of which were on a mobile device, and the others were on a laptop.
All of the users had significant trouble navigating the website.
One user got lost in the Data Resource section, trying to locate resources for learning at home.
Another user past by a search bar on numerous occasions, continuing to browse for the exact term he was searching for, but overlooking useful links because of the technical terms used to describe the articles.
Several users were amazed at the number of links present on one page.
After creating an affinity board with all of my user feedback and issues data points, I determined four areas that were the most problematic and were to be my focus in improvement.
Content
Navigation
Organization
Primary Users